NavayLabs — independent creative studio
Should your business have an AI receptionist? Here is the short answer: yes, if you miss calls after hours, answer the same questions every day, or take bookings by phone. No, if your business runs on deep one-to-one trust, your call volume is tiny, or your customers would hate talking to a machine. Everyone in between — which is most businesses — should run through this honest checklist before deciding. No sales pitch follows. Just the questions we ask our own clients.