NavayLabs — independent creative studio
AI voice agents in 2026 are genuinely good at three things: answering repetitive questions, taking messages and bookings, and covering your phone when you are closed. They are still bad at negotiation, emotional situations, and anything where being wrong is expensive. If your business lives mostly in the first list, a voice agent will pay for itself quickly. If it lives in the second, wait a year. Everything else is sales talk, so let us be specific.